Shipping Policy

Last Updated: 01-04-2026

Thank you for shopping with us. We are committed to delivering your orders quickly and efficiently.

Order Processing

All orders are processed within 24 hours of purchase. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information (where available).

Shipping Time

Our standard delivery time is 5–7 business days after your order has been processed.

Please note that delivery times are estimates and may vary due to factors outside our control, including:

Carrier delays
Weather conditions
Customs processing (for international orders)
High order volumes during holidays and promotional periods

Shipping Costs

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

If you offer free shipping, replace this section with:
"We offer free standard shipping on all orders."

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email (when available). Please allow 24–48 hours for tracking information to become active.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work with the shipping carrier to investigate and resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging. We will review the claim and provide a suitable resolution.